Terms of Service

1. Agreement to Terms

Welcome to Feo Digital. By accessing or using our website and services, you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, please do not use our services.

These Terms constitute a legally binding agreement between you and Feo Digital (“we,” “us,” or “our”). We reserve the right to update these Terms at any time, and your continued use of our services constitutes acceptance of any changes.

2. Services Overview

Feo Digital provides digital marketing services, including but not limited to:

• Search Engine Optimization (SEO)
• Pay-Per-Click Advertising (Google Ads, Social Media Ads)
• Digital Strategy and Consulting
• Web Design and Development
• Content Marketing
• Analytics and Reporting

The specific services provided to you will be outlined in a separate service agreement or proposal.

3. Eligibility

To use our services, you must:

• Be at least 18 years of age
• Have the legal authority to enter into binding contracts
• Provide accurate and complete information
• Comply with all applicable laws and regulations

If you are entering into these Terms on behalf of a company or organization, you represent that you have the authority to bind that entity to these Terms.

4. User Accounts and Responsibilities

4.1 Account Security

If you create an account with us, you are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized access
• Ensuring your account information is accurate and up-to-date

4.2 Prohibited Activities

You agree not to:

• Use our services for any illegal or unauthorized purpose
• Violate any laws, regulations, or third-party rights
• Transmit viruses, malware, or harmful code
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt our services
• Impersonate any person or entity
• Collect or harvest user information without consent
• Use our services to spam or send unsolicited communications

5. Service Agreements and Payment Terms

5.1 Service Proposals

Before commencing work, we will provide you with a detailed proposal or service agreement outlining:

• Scope of services
• Deliverables and timelines
• Pricing and payment terms
• Project milestones
• Performance metrics and reporting

5.2 Fees and Payment

You agree to pay all fees as specified in your service agreement. Payment terms include:

• Fees are due according to the payment schedule in your agreement
• Late payments may incur additional charges
• All fees are non-refundable unless otherwise stated
• You are responsible for all applicable taxes
• Advertising budgets are separate from service fees

5.3 Advertising Budgets

For paid advertising services (Google Ads, social media ads), you authorize us to manage advertising budgets on your behalf. You are responsible for all advertising costs charged by third-party platforms.

6. Intellectual Property Rights

6.1 Our Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of Feo Digital and is protected by copyright and trademark laws. You may not use, reproduce, or distribute our content without written permission.

6.2 Client Materials

You retain ownership of all materials you provide to us. By providing materials, you grant us a license to use them for the purpose of delivering our services.

6.3 Work Product

Ownership of deliverables created for you will be specified in your service agreement. Typically, upon full payment, you receive ownership of custom work products, while we retain rights to use general methodologies and templates.

7. Confidentiality

Both parties agree to maintain the confidentiality of any proprietary or sensitive information shared during the course of our business relationship. This includes:

• Business strategies and marketing plans
• Financial information
• Customer data and analytics
• Proprietary methodologies and processes

Confidential information does not include information that is publicly available or independently developed.

8. Performance and Guarantees

While we strive to deliver excellent results, digital marketing outcomes depend on many factors beyond our control. We make no guarantees regarding:

• Search engine rankings or positions
• Website traffic volumes
• Conversion rates or sales
• Social media engagement metrics
• Return on advertising spend

We commit to using industry best practices and providing transparent reporting on all campaign performance.

9. Term and Termination

9.1 Service Term

The term of service will be specified in your service agreement. Services may be provided on a project basis or ongoing retainer.

9.2 Termination Rights

Either party may terminate the service agreement:

• With written notice as specified in the agreement
• Immediately for material breach of terms
• Immediately if the other party becomes insolvent

9.3 Effect of Termination

Upon termination, you must pay for all services rendered up to the termination date. We will provide you with all completed work and return your materials. Access to reporting platforms and ongoing support will cease.

10. Limitation of Liability

To the maximum extent permitted by law:

• Our total liability shall not exceed the fees paid by you in the 12 months preceding the claim
• We are not liable for indirect, incidental, or consequential damages
• We are not liable for loss of profits, revenue, data, or business opportunities
• We are not responsible for third-party platform changes or penalties

11. Indemnification

You agree to indemnify and hold harmless Feo Digital from any claims, damages, or expenses arising from your use of our services, violation of these Terms, or infringement of any third-party rights.

12. Third-Party Services

Our services may involve third-party platforms and tools (Google, Facebook, etc.). You acknowledge that:

• Third-party platforms have their own terms and policies
• We are not responsible for third-party platform changes or outages
• You must comply with all third-party platform requirements
• Platform fees and advertising costs are your responsibility

13. Dispute Resolution

13.1 Governing Law

These Terms are governed by the laws of the jurisdiction where Feo Digital operates, without regard to conflict of law principles.

13.2 Dispute Resolution Process

In the event of a dispute:

• First, we will attempt to resolve the matter through good-faith negotiation
• If negotiation fails, disputes may be resolved through mediation
• Legal action may be pursued only after exhausting other remedies

14. General Provisions

14.1 Entire Agreement

These Terms, together with your service agreement, constitute the entire agreement between you and Feo Digital.

14.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full effect.

14.3 Waiver

Our failure to enforce any right or provision does not constitute a waiver of that right or provision.

14.4 Assignment

You may not assign or transfer these Terms without our written consent. We may assign our rights and obligations without restriction.

15. Contact Information

If you have questions about these Terms of Service, please contact us: